Frequently Asked Questions

Your Questions Answered

Curriculum Questions:

Great question! A catechism is a tool for teaching new believers in Jesus the basics of the Christian faith. It’s been used for centuries all over the world and across all denominations. The Cross Formed Kids catechism is unique in that it is structured exactly like the Bible! When your kids memorize the Cross Formed Kids catechism, they’re building shelves in their heart and mind where they can store all the truth that they’ll learn from Scripture across a lifetime. 

The Covenants are the building blocks of the Bible. They mark the high points of the relationships between God and his people across salvation history! Almost every story in the entire Bible talks about or makes reference to one of these primary stories called the Covenants. These are the moments when God made clearer and clearer His special promise to save us from our sin through Jesus Christ. By learning the Covenants, we can understand all of Scripture much more clearly and accurately. 

Absolutely. If you’re a church or school leader, fill out this form and we’ll reach out to provide you with a group rate based on the size of your ministry!

As a husband, a father of three, and a full time pastor, I can only accept limited number of opportunities per year, but I love speaking at events of all sizes. Feel free to reach out at [email protected] and I’ll be happy to send you booking details. 

Cross Formed Kids is based on the belief that the Bible is the authoritative, error-free Word of God, given to us for life and instruction. It accomplishes the purposes of God in the people of God by shaping us into the likeness of Jesus. 

The Gospel is the primary teaching of the Bible, and consists of the good news that God himself through the death and resurrection of his Son, Jesus Christ, has conquered sin and death on behalf of all of those who believe.  

If you have a specific theological question, feel free to reach out at [email protected] and Coat will be happy to help out or clarify. 

Membership Questions:

Your membership includes access to our entire curriculum, delivered one lesson at a time so that you aren’t overwhelmed. Over 100 lessons, each with its own song, videos, crafts, and activities. Most importantly, each lesson includes a new Q and A from our catechism to facilitate deep learning through memorization. 

You have two options: Annual or Monthly. You’ll save money by choosing annual, but many folks love the ease of a small payment each month that you’ll hardly miss. Our curriculum costs less per month than one meal for a family of 4. If you choose monthly, you’ll be billed automatically every 30 days. If you choose annual, you’ll be billed automatically every 365 days.

Absolutely. Send an email to [email protected] and we’ll help you with that. 

Memberships are for one family unit  Each household is required to have their own membership.

We get it. No subscription is forever! And sometimes it’s hard to remember things. So–here’s the situation with renewal refunds should you forget to cancel: If you request a refund within 7 days of payment you can receive a full refund. Between 7-14 days, you can receive a 50% refund. Beyond that, we are unable to refund renewal payments.  

It’s the easiest. Just login, go to your account dashboard, and you’ll be able to cancel in just a few clicks at any time. Once you do so, you will not be billed again, and your access will expire whenever your next payment is due. 

Technical Questions:

To login, you just need to click the coral ‘Login’ button at the top-right of your screen. Enter your email address and password to gain access to the course materials.

Don’t worry if you forget your password. On the login screen simply click “Forgotten Password” and you’ll receive a link by email allowing you to reset the password.

In order to view our video lessons you need to be logged into the site. Just like Netflix, our videos are available to stream at your convenience, any time of day or night but they aren’t currently downloadable. 

Our website supports both Mac and PC computers as well as all Android and Apple devices.

Our videos are viewable in a variety of different qualities, ranging from 360p to 4K. The website will automatically detect the speed of your connection and adjust the quality accordingly.

The following table shows the minimum speeds required for each playback quality:

QualityRequired Minimum Bandwidth
240p500 kbps
360p1 Mbps
720p3 Mbps
1080p7 Mbps
2K12 Mbps
4K & up22 Mbps

A Few Kind Words